Do you have something to say about your public transport experience?
We welcome your comments, complaints and suggestions. The information you provide is confidential.
Call Centre
Phone: Transport Info call centre – 131500. Operating hours: 24 hours, 7 days a week.
Note: The Transport Info 131500 number is provided at the cost of a local call and will attract a higher rate on mobile phones.
Customer Satisfaction survey - Transport Info 131500
You can now participate in a customer satisfaction survey about Transport Info 131500 services. The short survey will be used to measure satisfaction with the Transport Info 131500 service.
Non-English speaking callers
Hearing and speech impaired callers
TTY response for hearing and speech impaired customers can call 1800 637 500.
Online
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Feedback Forms
Postal Address
Transport for NSW
Address:
PO Box K659, Haymarket NSW 1240
Contact details for all Transport for NSW offices
Government Information (Public Access) contacts (previously FOI)
