Feedback - Bus

Name: *  

Address:  

Suburb:  

Postcode  

Email: *  

Bus Service Details

If making a complaint, please include as many details as possible about the trip or situation. Many of the details we require can be found on the paper ticket, or the back of a MyBus or MyMulti ticket.

Bus Company: select a bus company Sydney Buses Newcastle Buses Metrobus T-way Liverpool Parramatta Berrima Buslines Blue Moutains Bus Co Busabout Busways Coastal Liner Dion's Bus Service Forest Coach Lines Green's Northern Coaches Hawkesbury Valley Bus Service Hillsbus Hopkinsons Hunter Valley Buses Interline Bus and Coach Services Jones Brothers Kennedys Bus Service Kiama Coachlines Maianbar and Bundeena Bus Service Metrolink Bus Lines (Oliveri's) Nowra Coaches NightRide Picton Buslines Port Stephens Coaches Premier Illawarra Punchbowl Bus Co. Red Bus Services, Bateau Bay Rover Coaches Transdev Shorelink Buses Stuarts Coaches Shoalbus Veolia Transport NSW Westbus

Route:

If your feedback is not about a bus route, please write 'n/a' in this field

Location of Incident:  

Landmark OR Street/cross st/suburb OR Bus Stop Number

Direction of Travel:  

Which direction were you headed in OR what was your destination OR were you travelling inbound or outbound? (On a paper ticket, the word INBOUND or OUTBOUND is printed. On the back of a MyBus or MyMulti ticket, the 3rd printed item on the left is an 'i' or an 'o')

Date of Incident:  

Time of Incident:  

Time needs to be accurate in order to investigate the incident. Please use 24hr time or specifiy am or pm.

Bus Operator ID:  

Found above the driver at the front of the bus - 2 capital letters and 4 numbers

Bus Registration:  

A bus licence plate is MO or mo ____ followed by 3 or 4 digits, 4 digits followed by ST or MO. On many buses, this 4 digit number can also be found on either side of the bus exterior and inside the bus, at the front. It's also printed on paper tickets at top left hand corner and on the back of MyBus or MyMulti tickets on the far right.

Ticket Number:  

If ticket is a paper ticket

Details - please provide as much details about the incident as possible.

* indicates required field.

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