Feedback - Buses

Bus service Details

If making a complaint, please include as much detail as possible about the trip or situation.
Many of the details we require can be found on the paper ticket, or the back of a Sydney Buses TravelTen.

If your feedback is not about a bus route, please write 'n/a' in this field

Landmark OR Street/cross st/suburb OR Bus Stop Number

Which direction were you headed in OR what was your destination OR were you travelling inbound or outbound? (On a paper ticket, the word INBOUND or OUTBOUND is printed. On a Sydney Buses TravelTen, the 3rd printed item on the left is an 'i' or an 'o')

Time needs to be accurate in order to investigate the incident. Please use 24hr time or specifiy am or pm.

Found above the driver at the front of the bus - 2 capital letters and 4 numbers

A bus licence plate is MO ____ followed by 4 digits. On most buses, this 4 digit number can also be found on either side of the bus exterior and inside the bus, at the front. It's also printed on paper tickets at top left hand corner and on Sydney Buses' TravelTens on the far right.

If ticket is a paper ticket

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