Feedback - Bus

Name: * 

Address: 

Suburb: 

Postcode 

Phone 

Email: * 

Bus Service Details

If making a complaint, please include as many details as possible about the trip or situation. Many of the details we require can be found on the paper ticket, or the back of a Sydney buses TravelTen

Bus Company: select a bus companySydney BusesNewcastle BusesT-way Liverpool ParramattaBerrima BuslinesBlue Moutains Bus CoBus Link (Crowthers)BusaboutBusways Blacktown Busways Campbelltown Busways Wyong Busways Camden Busways Gosford Caringbah Bus Service Culburra Coaches Coastal Liner Crowthers Bus Link Dion's Bus Service Forest Coach Lines Green's Northern Coaches Harrisons Motor Service Hawkesbury Valley Bus Service Hillsbus (Dural) Hillsbus (Northmead) Hillsbus (Seven Hills) HopkinsonsHunter Valley BusesInterline Bus and Coach Services Jones Bros Bus CompanyJones Bros, BathurstKennedys Bus Service Kiama Coachlines Maianbar and Bundeena Bus Service Metrolink Bus Lines (Oliveri's) Morisset Bus Service Nowra and Shoalhaven CoachesNightRidePicton Buslines Port Stephens Coaches Premier Illawarra Punchbowl Bus Co. Red Bus Services, Bateau BayRover Motors Selwoods Coaches Shorelink Stuarts CoachesShoalbus Toronto Bus Services Veolia Transport NSW Westbus (Bonnyrigg)Westbus (Girraween)Westbus (Penrith) Westbus (South Windsor)

Route:

If your feedback is not about a bus route, please write 'n/a' in this field

Location of Incident:

Landmark OR Street/cross st/suburb OR Bus Stop Number

Direction of Travel:

Which direction were you headed in OR what was your destination OR were you travelling inbound or outbound? (On a paper ticket, the word INBOUND or OUTBOUND is printed. On a Sydney Buses TravelTen, the 3rd printed item on the left is an 'i' or an 'o')

Date of Incident:

Time of Incident:

Time needs to be accurate in order to investigate the incident. Please use 24hr time or specifiy am or pm.

Bus Operator ID:

Found above the driver at the front of the bus - 2 capital letters and 4 numbers

Bus Registration:

A bus licence plate is MO ____ followed by 4 digits. On most buses, this 4 digit number can also be found on either side of the bus exterior and inside the bus, at the front. It's also printed on paper tickets at top left hand corner and on Sydney Buses' TravelTens on the far right.

Ticket Number:

If ticket is a paper ticket

Details - please provide as much details about the incident as possible.

* indicates required field.

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