FAQs - Compliment/Complaints

Following are common Compliment/Complaint Specific questions.

How is my feedback used to improve Transport Services?

We welcome your feedback on the public transport services. Any suggestions you have on how public transport can be improved is valuable. Information you provide is confidential.

How do I make a complaint?

You can use the Feedback form to lodge a complaint for a specific agency.

How do I make a compliment?

You can use the Feedback form to lodge a compliment for a specific agency.

How do I make a suggestion?

You can use the Feedback form to lodge a suggestion for a specific agency.

If you would like to make a suggested addition to the FAQ page, please click on the Infoline feedback form.