FAQs - Other
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Where can I find information about road closures?
Where can I find information about current traffic conditions that may affect bus services?
Where can I find information about road closures?
We suggest viewing the information on the RTA
website.
Where can I find information about current traffic conditions that may affect bus services?
We suggest viewing the information on the RTA
website.
How do I report Bus Shelter faults?
To report faults with JC Decaux shelters - such as broken glass - please call the 24 hour fault-reporting hotline: (02) 9565 9929.
Customers will need to advise of the description of where the
shelter that needs attention is, i.e. Street and nearest cross street
and/or landmark. Any other bus shelters, including infrastructure such
as lighting, seats, etc are usually the responsibility of the local
council. Please inform them directly of any issues. Bus companies are
responsible for the actual timetable information displays at bus
stops.
I am hearing or speech impaired. How do I get information?
You can obtain TTY response for hearing and speech impaired customers by calling 1800 637 500.
