Accessibility

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Accessibility Statement

This statement relates to content available on the Transport Info 131500 website www.131500.com.au. If you have any questions or comments about this statement or the content on this site, please use our feedback form.

This website has been developed to ensure content is available to the widest possible audience. By adhering to guidelines for accessible web design, we acknowledge the diversity of communication methods, available technologies and abilities of web users in the community.

Transport for NSW strives to conform to W3C's Web Content Accessibility Guidelines 2.0 (WCAG). We will achieve compliance with WCAG 2.0 Level A in 2013.

If you require any assistance with this site please contact us or call 131500.

Accessible Transport

The NSW State Government and NSW transport operators are working to make public transport accessible for everyone, including passengers who have a disability, use a wheelchair or mobility device, are elderly or travelling with a pram or luggage.

Easy Access trip planning

CityRail
Sydney Buses
Sydney Ferries
Newcastle Buses and Ferries
Private Buses

Easy access options

Access point-to-point travel information using only transport services and stops or stations rated as accessible. Alternatively, call 131 500 - 24 hours, 7 days a week.

Blind and visually impaired persons

Travel free on CityRail, Sydney Buses, Sydney Ferries and Newcastle Buses and Ferries if you hold a vision impaired person’s pass.

Companion Card

The new Companion Card entitles NSW and interstate residents (from participating states) with significant and lifelong disabilities to bring an attendant with them on public transport free of charge.

For queries relating to the Companion Card program including eligibility, please visit the Companion Card website at www.nds.org.au.

For details on public transport services available to Companion Card holders, refer to the information sheet.

Assistance animals

Guide dogs and registered assistance animals are permitted on public transport services at all times.

Accessible taxis

Where accessible public transport is not available, call (02) 8332 0200 to book a wheelchair accessible taxi. For more information visit wheelchair accessible taxi info

Trip Planner

Find low-floor buses (with accessible ramps) and/or train stations and ferry wharves that are easy access.

Look for this symbol Wheelchair Symbol

Easy access services

131500 Trip planner
131500 Timetables
131500 Departure times
Transport operator website information

Feedback

Send feedback about this service or call 131500 to give feedback.

Your easy access trip planning options:

Option 1. 131500 Trip planner:

Step 1. Click on Plan your trip to start a new trip.

Step 2. Enter From and To locations, either by station, stop, landmark or address.
Full Trip Planner

Step 3. Select travel time and date

Step 4. Select transport mode(s)

Step 5. Select walk speed

Step 6. Select travel preference
Trip Preferences

Step 7. Click the easy access/wheelchair accessible checkbox
Mobility Requirements

Step 8. Click Go
Go Button

Trip plan result. Only wheelchair accessible services are displayed.
Trip Planner Result Details

Click toggle button to adjust trip result to display all services.

You can restrict results to display easy access services only.

View accessible transit locations on your journey. Click route diagram to view station, bus stop or wharf easy access facilities.

Route Diagram