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Travel Tips
Use these key travel tips for a safe, convenient and pleasant journey.
1. Plan your trip
Use the trip planner to calculate your best route and transport mode.
If you know your bus route number or train or ferry line, you can search for travelling times using the timetables function.
CityRail upgrades lines on a regular basis and also operates special timetables for major events. Therefore it is sometimes necessary to alter train services or replace trains with buses, particularly during weekends. Check service changes and trackwork or posters at your local CityRail station for the latest service alterations on your line.
2. Purchase your ticket
Choose from a wide range of single and combined ticket types for your trip. Go to tickets and fares for your ticket choices, fares and places where you can purchase tickets. Following are some commonly purchased tickets.
| Train | Single, return and weekly train tickets are available from a CityRail station ticket office or ticket vending machine. |
|---|---|
| Bus | Single trip bus tickets can be purchased from the bus driver when boarding (excluding "Prepay Only" bus services). Weekly and TravelTen bus tickets for Sydney Buses and Newcastle Buses are available at many newsagents and TransitShops for Sydney Buses tickets. |
| Ferry | Single trip ferry tickets can be purchased from a ticket office or ticket vending machine at selected wharves. |
Purchase your ticket before you travel otherwise you will be fined. If you are using a magnetic stripe ticket, be careful not to fold it, tear it or get it wet.
3. Depart
Allow plenty of time to get to your departure point so you can check signage for the location of your departure train platform, ferry wharf or bus stop.
Have your ticket ready. You may have to insert it into a ticket machine to get onto the train platform, ferry wharf or bus when boarding.
If you have limited mobility and require assistance, refer to accessible travel.
When waiting on the train platform stay well behind the yellow line at all times. If you are waiting for a bus, stand clear of the street gutter. As your bus approaches, clearly signal the driver to stop and board through the front door.
Wait for all passengers to exit first and watch your step when boarding your train, bus or ferry.
4. Travel
Travel safely and follow all instructions on the train, bus or ferry.
Move inside the vehicle and do not obstruct the doorway areas or hang any part of your body out of the window.
Vacate priority seating for disabled, elderly or less mobile passengers. If there are no seats available during peak hour travel, hold on to a hand strap or other support item at all times.
Eating, smoking and drinking alcohol is not permitted on train, bus and ferry services. Do not litter - it is a health hazzard and punishable offence.
Keep your possessions with you at all times. If you misplace or find anything, click here for lost and found property.
5. End your journey
Large CityRail stations and ferry wharves have automatic gates at their exit point. The ticket machine will retain single tickets and return tickets or periodicals will be returned to you.
To stop your bus, press the 'stop buzzer' as you get close to your bus stop.
